On Wednesday August 13, I purchased a 16 Gig 3G Rogers iPhone.
Please see my “Rogers Canadian iPhone Plans – The Fine Print” post for the details on: (i) the actual (vs. advertised) hardware pricing; (ii) Rogers’ 30 day Buyers Remorse option; (iii) the applicable $125 to $500 Early Cancellation Fees (ECF); (iv) bricking on cancellation; (v) the jailbreak option/issue; (vi) the option to transfer the iPhone to a third party (and avoid the ECF); (vii) Canadian iPhone shortages; (viii) upgrading to future models; (ix) data roaming in Canada; (x) the 365 day warranty; and (xi) moving your SIM between phones.
Below I describe: (i) how I resolved my purchase impediments; (ii) the Rogers Buyer’s Remorse Option; (iii) my first impressions (I’m loving it); and (iv) the all-in Rogers iPhone and data plan cost.
Overcoming Obstacles to Purchase
In light of my strong aversion to cell phone contracts (let alone Rogers’ infamous 3 year iPhone contract) and early cancellation fees, there were several major obstacles I had to resolve before I felt comfortable enough to ‘purchase’ the subsidized 3G iPhone.
- 16 Gig iPhone is Too Small – Upgrade Dilemma: I carry around about 25 GB of music, 50 or so podcasts at any given time, workout and a few other videos/movies on my current video iPod (most of the storage is used for music). I’ll need storage space for the App Store applications I download. Plus, I’ll need space for email, contacts, pictures and visual voicemail. To manage with a 16 Gig iPhone, I’ll have to give up carrying most of my music around. So, I will inevitably want to upgrade to a 32 GB iPhone when it comes out. Resolution: As you can read in my ‘fine print’ post, the Rogers rep assured me that future models will be released for purchase at retail (as opposed to subsidized under contracts as is the case now). So, if he is right, at that time I’d be able to purchase and use the newer (larger capacity) unit under my current contract (and sell my 16 Gig iPhone). I rarely listen to music on my iPod anyway. Instead I use it mostly to listen to and watch podcasts. For now, I’ll use my current iPod for the rare times I want music while travelling.
- Rogers Dataplan Issue: The initially announced Rogers data plans were ridiculous (see here). Resolution: I took advantage of the $30/month 6 GB limited time offer. Home WiFi data usage is not counted against 3G dataplan limits. The free Rogers/Fido WiFi hotspot usage is also not counted against 3G dataplan limits. I expect most of my data usage will be through WiFi so I’m hoping/expecting that the 6 GB limit should be enough for my needs – but I’ll only know for sure after a few months of use.
[This post is a rewritten version of an earlier July 28, 2008 post. I 'purchased' a 3G iPhone on August 13. In the mean time I spoke at length with two Rogers representatives on the telephone and spent a couple hours of quality time with "Jay" at the Rogers Store at Bay & King in Toronto. Click here for my prior summary of the Rogers 3G iPhone Rate Plan Offerings]
$199 and $299 Price ONLY on New Activations
I was unpleasantly surprised when I ‘purchased’ my 16 GB 3G iPhone, that they charged me $324.99 instead of the $299 advertised price. The Rogers rep (Jay) told me that the $199 and $299 prices are available only to new Rogers customers. I had been a month to month Rogers subscriber since November 2001. The representative explained that I was getting a special deal given that I’m a high-value customer. I was told that ‘lesser value Rogers customers’ face up-to a $50 premium over the advertised $199/$299 prices. I didn’t feel special!
30 Day Buyer’s Remorse Returns
Summary: iPhone purchasers can return an iPhone for a full refund and without having to pay the Early Cancellation Fees discussed below provided all of the following conditions are met:
- the iPhone is returned within 30 days of activation to the store where it was purchased;
- you have used less than 30 minutes of airtime (no more than 29 minutes);
- you provide your proof of purchase (receipt – contract); and
- the iPhone is undamaged and returned ‘like new’ with all pieces and original packaging.
3G iPhone Hardware Reviews:
- Walt Mossberg (Wall St Journal)
- David Pogue (NY Times)
- Ed Baig (USA Today)
- *Engadget (including terrific demo video)
- Sydney Morning Herald
- Times Online (UK)
iPhone 2.0 Software
- iPhone 2.0 Software Review (Gizmodo)
- Software Update Gives New Life to the first iPHone (CNET’s crave)
Apps and App Store (Apple’s App Store Site)
- App Store Review (Engadget)
- iPhone Application Overview and Demo Videos (TechCrunch)
- A walk through the App Store, iPhone style (ars technica)
- What’s Good (and Free!) in the iTunes App Store (lifehacker)
- iTunes Remote App (CNET’s crave)
- iPhone Applications all the Rage (Seattle.com)
- Hottest iPhone Apps (PCMag.com)
- iPhone Launch in Canada Could Lead to Change in Data Rates (PCWorld.ca)
- What we love – and don’t – about the iPhone (thestar.com)
- Canadian iPhone Questions and Answers (CBC: Peter Nowak)
- iPhone 3G Disassembly – battery not soldered (fixit)
Reference: Rogers iPhone Facts | RuinedPhone.com
[August 15, 2008 Update: Many of the questions and concerns discussed below are addressed in my newer post: Rogers Canadian iPhone Plans - The Fine Print]
[October 6, 2008 Update: As of October 3, 2008 Rogers has changed their iPhone plans again. Details are available here.]
Rogers has announced its (and its subsidiary Fido’s) long awaited Canadian 3G iPhone (details here) data plan pricing. The iPhone will become available in Canada, and around the world, on July 11.
Unlike AT&T and other international carriers, Rogers is not offering an unlimited data plan option. Rather it is bundling rather meagre data tiers to tiered voice plans at considerably higher prices than charged in Europe and the United States (see here). Here’s the details:
- Minimum 3 Year Contract (AT&T offers U.S. customers the option: (i) of a 2 year contract; or (ii) to purchase of iPhone outright with no contract- see below)
- $199 for 8GB 3G iPhone; $299 for 16GB (same as U.S. – announced by Steve Jobs but not yet officially confirmed by Rogers)
- No Unlimited Data Plan. Rogers offers the following mixed monthly voice/data plans:
- $60 – 400 MB Data - 75 outgoing SMS - 150 minutes*;
- $75 – 750 MB Data - 100 outgoing SMS - 300 minutes;
- $100 – 1 GB Data - 200 outgoing SMS - 600 minutes;
- $115 – 2 GB Data - 300 outgoing SMS - 800 minutes;
*Minutes are weekday minutes. Rates do note include $15 or $20 a month for an options such as Caller ID, more text messages and call forwarding.
[July 9, 2008 Update: Rogers announced a limited time $30, 6GB iPhone data plan that can be added on to any Rogers voice plan. This offer expires on August 31, 2008]
By way of comparison the cheapest US AT&T data plan costs $30 for unlimited data and $39.99 for voice which includes 450 minutes, no SMS messages, and unlimited U.S. long distance (for a combined $69.99 total) (See U.S. Plan details)
[See also U.K./U.S./Cdn Price Plan Comparisons]
- $6.95 monthly system access charge is charged by Rogers/Fido on top of data plans. (AT&T does not charge a monthly access plan but does charge a one time $36 activation fee for newbies, $18 for upgrades for existing iPhone customers)
- All Rogers plans include unlimited:
- evening and weekend minutes;
- access to Rogers and Fido Wi-Fi hot spots (typically coffee shops);
- incoming SMS messages.
- ‘Subsidized Only’ There is no option to purchase the phone at full price to avoid the 3 year minimum contract and cancellation fees (a practice prohibited in some European countries and under review by the U.S. FCC). U.S. users will be able to purchase their iPhone’s without a contract for $599/$699.
[June 28, 2008 Update: Rogers announced its actual rate plans on June 27. Click here for the details. I'm leaving this rumour post as it was for posterity.]
This post on the ehMac.ca forum purports to have the details on Rogers/Fido rate plans for the 3G iPhone set for release on July 11. This was picked up by the Financial Post here, giving it enough credibility for me to blog about.
[July 20, 2008 Update: According to this article in the Toronto Star, the pricing plan set out below is wrong. Here’s what the Star.com says:
Under the new model, smartphone users can choose between "flex" and "non-flex" plans with buckets of data that range in price from $60 for 1 gigabyte to $100 for 6 gigabytes. The plans are purchased in addition to a voice plan.]
[July 19, 5:28 pm Update: AppleInsider is questioning the veracity of this ‘leak’ here. They point out the purported leaked Rogers memo looks identical to an earlier AT&T memo. This could be a completely bogus cut and paste fake.]
Summary of the Salient Points
- $35 Unlimited Data Plan: Rogers (and its subsidiary Fido) will offer an unlimited data plan for $35 ($45 for enterprise customers), on top of your regular cell phone bill.
- 3 Year Contract Commitment: Rogers will require you to commit to three years of service. No word on what the early termination penalties are.
- “No ‘No Commitment’ Option: There will be no option to purchase a non-subsidized phone without a commitment.
- $199 (8GB) and $299 (16GB) Device Costs: This is the same as in the U.S.
- 30 Day Return Policy: If you don’t like the device you can return it within 30 days without breaking the long-term contract.
- Mandatory In-Store Activation: Just like in the U.S.
- No Word on SMS: Since SMS is nothing but data it should be included in an unlimited data plan. But, AT&T is charging extra for SMS messaging. Sadly, I’d expect Rogers to follow suit. This just means I won’t use SMS
This Would be Terrific
If this is true, it would be generally terrific news and a huge departure from the exorbitant data plan rates of the past. I concluded in this post that I would be willing to pay up to $50 a month for a decent data plan.
Long Term Contracts – Ugh
I do not like long-term contracts. I have always purchased my cell phones at full retail price to leave my exit options open.
There should be a law in Canada, as there is in France, mandating that carriers provide an option to purchase the device without a contract. This tried-and true carrier lock-in-by-contract technique is anti-competitive. It will keep Rogers/Fido users from switching to Bell/Telus when they start selling IPhones on their GSM overlay systems – due to be completed in a year or so.
But, if the penalty for breaking the contract is around $200 or less, I’ll take it. I’ll just consider it a cost of the phone.
Cross Border SIM Card Question
One big question I have is, can I take the SIM card out of the iPhone and use a U.S. AT&T SIM if/when I move back to the U.S. Yes, I know I’d have to pay the penalty to break my contract but I’d like to know if I purchase the 3G iPhone (especially if I pay the penalty) that I can take it with me if/when I move South. It angered me greatly when I returned from the U.S. years ago only to discover that I couldn’t use my the AT&T Motorola GSM phone that I payed full-retail price for on Rogers GSM network.
- Limited 3G Availability: AT&T’s 3G HSDPA is only available in limited U.S. geographical areas (I don’t know how widespread Rogers 3G Network is)>
- Higher Dataplan Rates: The unlimited data plan price for U.S. consumers has gone up from $25 a month to $30 a month (a price point Canadians still salivate over) .
- SMS Not Included: AT&T will charge 10 cents per 140 bytes (characters). This is ‘odd’ because SMS is only data. But carrier’s excel at squeezing every last penny out of their users. This is clearly a cash cow they intend to milk as long as they can (Android, please come to our rescue).
- Turn by Turn GPS Prohibited: Not only doesn’t the 3G iPhone not provide turn by turn GPS, but Apple’s SDK prohibits developers from writing turn by turn GPS programs. My guess is Apple intends to launch a for-pay turn by turn service in the future. One wonders whether the SDK prohibition violates anti-trust laws.
- New 3G iPhone: “Twice the speed, half the price” – Details on U.S. Apple Website here (Canadian details here)
- Launching on July 11: in Canada (on Rogers and Fido networks) and 23 other new countries
- 3G Speeds Approaching wifi Speeds: U.S. details here (Canadian details here)
- Lower Pricing (U.S. pricing – hardware price identical in Canada)
- $199 for 8MB iPhone (to put this in context the 8MB iPhone launched at $599 just last year and was $399 up to today )
- $299 for 16GB
- $30/ month for U.S. Consumers AT&T unlimited data plan (on top of voice contract).
- $45/month for U.S. Business Users.
- [June 28 Update: Disappointing Canadian tiered data plan announced – see details)
- Built in GPS: Satellite GPS supplemented by data from cell towers. U.S. details here (Canadian details here)
- Increased Battery Life:
- 300 hours (6 weeks) standby
- 24 hours audio (music/podcasts)
- 7 hours video
- 5-6 hours 3G surfing
- 5 hours 3G talk (10 hours 2G talk)
- no GPS battery details yet